North Carolina Correctional Officer State Practice Exam

What is a potential outcome of playing one shift against another in a correctional setting?

1. Increased staff morale

2. Improved inmate relationships

3. Undermining team cohesion

4. Enhanced communication

The correct answer is: Undermining team cohesion

Playing one shift against another in a correctional setting can lead to undermining team cohesion. When staff members perceive that there is competition or favoritism between different shifts, it can create a divisive atmosphere. This environment can foster mistrust and reduce collaboration among team members, as they may prioritize competition over shared goals. As a result, the unity that is essential for effective teamwork in a correctional facility can be compromised, negatively impacting overall operations and the safety of both staff and inmates. While the other options may sound beneficial, they are less likely to occur in this scenario. For instance, increased staff morale can suffer due to conflicts arising from rivalry, and improved inmate relationships may not develop if staff is fragmented. Enhanced communication could also decline if there is an atmosphere of competition and distrust among shifts.