North Carolina Correctional Officer State Practice Exam

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Prepare for the North Carolina Correctional Officer Exam. Study with quizzes and multiple choice questions, each question offers hints and explanations. Be ready and confident for your test!

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What is the first step in the critical decision-making model?

Assess and evaluate the situation
Collect information immediately
Identify options
Act and review

The correct answer is: Collect information immediately

The first step in the critical decision-making model involves collecting information immediately. This initial phase is crucial because it lays the groundwork for all subsequent actions and decisions. Without gathering relevant data, a decision-maker cannot fully understand the context, identify potential risks, or evaluate the dynamics at play in a given situation. Collecting information includes understanding the environment, identifying the individuals involved, and noting any immediate threats or issues that could impact the situation. This thorough gathering of facts is essential for informed and effective decision-making, as it informs the assessment of the situation and drives the identification of options that follow. This sets the stage for thoughtful action and eventual review, ensuring that decisions made are well-founded and appropriate given the circumstances.